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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Ronald, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our offerings made your stay a comfortable one. Your business is appreciated, and we look forward to serving you and your boyfriend again soon. Sincerely, Hotel Management
Great hotel!
Business response:
Lisa, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Room smell was like smoke. Shower lookedlike there was mold
Business response:
Bill, thank you for your review. We are sorry for the smoke odor you encountered in your room and regret that you felt we were lacking in cleanliness. We appreciate you letting us know what we could do better. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
Disappointed There was a pan of food in the fridge that house keeping did not get rid of from the last people who stayed there. Beds were very uncomfortable and old. Front desk service was really nice. They had no air conditioning for the front lobby. Front lobby smelled clean but once you got to the floors, it had a funky dill pickle smell. Would not recommend.
Business response:
Thank you for the review of your stay. We apologize for the odor and cleanliness issue you encountered in the front lobby and the room. Your concerns have been shared with the housekeeping team to ensure a better experience going forward. We are also sorry for the disappointment you had with the comfort of the bed. On a positive note, we are happy you liked our front desk staff. Thank you once more for your review. Please come back soon and so we can make it up to you. Sincerely, Hotel Management
The property was in a good area from where I was traveling to and from. There is no room cleaning everyday and there was construction going on.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you liked our location and that you enjoyed your time with us. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
never stayed at a extended stay, only picked it because the pictures showed a kitchen and i needed to cook for a family occasion, but pans provided were very small, bathroom sink area very small, no room at all for toiletries and no hangars for clothes
Business response:
Thank you for choosing our hotel for your recent accommodations. We apologize we did not meet your expectations while you were here. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Recommended Basic but all ok
Business response:
Michael, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Thanks for recommending us, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.