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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room. Quiet location. Minutes from airport and downtown .
Business response:
Thank you for recommending us to others. It is such a delight to know you had a comfortable experience in your well-maintained room and that you enjoyed the convenience of our location to its fullest. On behalf of everyone at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
It was a bed and a shower. Nothing unique or exciting.
Business response:
Thank you for reviewing your experience online. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Location was nice. Also it was a nice room enough space and all.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Weed and alcohol. Scary place No housekeeping. Returning to room on second night loud music in parking lot with the smell of weed hitting us in the face as we walked through the side entrance. The smell made its way into our room as people ran up and down the halls screaming past midnight. Alcohol containers everywhere. Do not stay here if you want to relax! Not worth the cheap rate. Buyers beware.
Business response:
Dear Felicia, thank you for sharing your feedback with us. We apologize your visit was less than perfect and for the noisy nights stay. We regret falling short of your expectations. Please let us know of any issues that need our attention next time so we can ensure the enjoyable environment you deserve. Your comfort and satisfaction is number one and we hope to earn back your trust in our hotel. Sincerely, Hotel Management
Business response:
Monica, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Good location. close to airport. No staff to interact with. room were not clean. Did not see any cleaners or anyone to ask for assistant. bed met were not made. the breakfast was a washout.
Business response:
We appreciate you for evaluating your visit to our hotel. Although you liked our location, we apologize for the cleanliness issue you encountered while here. Your feedback is shared with the concerned team to review and action. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
The staff handled the small fire & smoke in the hallway as well as can be expected. Thankfully we didn't have to be out in the freezing cold for very long.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had a great stay and that our team handled the situation proactively. Please consider this an isolated incident and hope it will not deter your otherwise wonderful stay. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.