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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
its an ok place to rest your head i liked having the kitchenette
Business response:
Thank you for choosing Extended Stay America and for the nice review. We are glad to know you had a good stay and that you were impressed with our fully-equipped kitchen. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The bathroom in my room did not work fully and was told to grab a plunger out of the trash room to fix it myself.
Business response:
We are delighted you had a great stay at Extended Stay America. However, we regret the inconvenience caused during your stay. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Broken windows on building is the first thing I noticed upon arrival. Chicken wing bones in the stairwell that were there for the whole stay. If you're looking for just a roof over your head
Business response:
Thank you for your review. We are sorry for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and regret the inconvenience it caused. We are working with our housekeeping and maintenance teams so that they are more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Trade Show downtown Indianapolis. Little smelly at dinner tim but must be expected it is an extended stay with cooking privileges. Other than that everything was good, I would stay again.
Business response:
We are glad you enjoyed your time at Extended Stay America. Thank you for your review, and we look forward to your next visit. Sincerely, Hotel Management
Disappointed with this place! Crazy that you pay $400 plus for 3 nights and they don’t clean your room or even get you new towels! They don’t say anything at check in that you have to “pay” for cleaning and that every day you have to bring down your used towels and get new ones from the front desk!! And the night lady was AWFUL AND TOTALLY RUDE!! Not happy with this stay and considering we booked several rooms will not be coming back!
Business response:
Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk and complimentary. We also regret you did not experience one of our associates at her best. We will share your feedback with the appropriate individual s... read more
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,616 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.