Extended Stay America - Indianapolis - Airport

Jessica 

on Expedia

5 months ago

They have bed bugs!!!! Floors were not clean in the bathroom or kitchen area 

Nithin 

on Expedia

5 months ago

Horrible 

michael 

on Expedia

6 months ago

Our first room was dirty, unkempt, smelly, broken window, etc. Will never stay again 

David 

on Expedia

6 months ago

Potential Nightmare Stay Driving up to the hotel it looks clean and invting, but when you walk up to the front door you see people standing five to ten feet awy from it smoking. Once you enter the hotel lobby it doesnt get any better. A sign over a little table informs the guest not to take all the breakfast snack bags. Walking down the hallway on the third floor it smelled dirty and of smoke. The room was a total disater. The door was loose in the doorjam so anyone with minimal effort could break into the room after you lea... read more

James 

on Expedia

6 months ago

No rooms I've stayed here a few times before and it was fine. This time I arrived to check in after having a room reserved for months, and no rooms were available (something about cleaning staff not showing up). The hotel employee asked me if I got the email, which I did not, but there has to be a better way for them to notify people who book through sites like this. I even looked up nearby hotels to book, and this hotel was still showing as available. 

Jen Yonit 

on Expedia

6 months ago

Mixed - Major Issues Despite Friendly Staff Pros: Staff members were consistently friendly and helpful Staff attempted to address concerns when raised Some breakfast options were available upon request Cons: Significant room issues: Initially assigned to an occupied room Security concern with unauthorized entry attempt Poorly maintained facilities (damaged mattress, non-functioning toilet) Noticeably unclean carpets Breakfast service was inconsistent and limited: Limited to instant coffee/tea on some days Complete lack of ho... read more

Florent 

on Expedia

6 months ago

When I got from the airport at night I was told that I could not get my room has it was canceled and I were supposedly sent a message (which I never received) I was told I was getting a refund but I never got it and they never reply to messages. Avoid it at all cost, very bad actor, they'll put you in hard situation and steal your money