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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a suite, the tv in the bedroom was an older one and don’t work. We asked about it. Was asked if it was an older one and said he hadn’t been switched yet
La limpieza de la habitación deja mucho que te desear
Business response:
Antonio, thank you for selecting our hotel and being our guest. While we do appreciate your rating, we are sorry to know we did not meet all of your expectations. We will discuss your comments for the cleanliness with our housekeeping team to be more diligent. We hope you will allow us an opportunity to deliver a much better visit. Sincerely, Hotel Management
The service was below average. A cot was not available. Additional clean towels were not available.
Business response:
Thank you for evaluating your overall experience with us. We apologize for the disappointment with the lack of extra bed and towels and that we did not meet all of your expectations. We will discuss your comments with the appropriate individuals in an effort to enhance our facilities. We hope you will allow us an opportunity to serve you again. Sincerely, Hotel Management
Better than other similar motels at the Expedia price.
Better price than other similar motels in the area
Business response:
Thank you for selecting Extended Stay America for your stay and sharing your review. We are delighted to know liked the great price we offer and that our service and accommodations met your expectations. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
The desk person Kara was very knowledgeable and helpful during my night there. She suggested the place to order food and it was delicious.
Nothing particularly unique. Not a bad place to stay.
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
The room was clean and it smelled great. The staff was professional and friendly. We were extremely happy with our stay
Business response:
Thank you for making Extended Stay America a part of your travel plans. It is a pleasure to know your well-appointed suite helped you have a relaxing stay and that our associates delivered nothing but excellent service. It is a delight to see your gracious rating, and we look forward to serving you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,201 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.