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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place for the price Room was nice for the price. But, the vending machine stole our money and the front desk had us call the number on it. Interesting because they advertise on site vending even on the TV's but can't help if an issue arises.
Business response:
Dear Brett, we are delighted you had a good stay at Extended Stay America and found us of decent value too. Thank you for your positive review. However, we are sorry for the vending machine issue that arose. Our team is already at work to fix the same. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon. Sincerely,Hotel Management
Showerhead The only complaint I had with the entire one night stay. Was the fact there was not a massage style showerhead(showerhead with more than one setting).Otherwise, it was a wonderful accomodation.
Business response:
Dear Guest, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's great to read you enjoyed your stay, and we are happy you were impressed with our service. However, we have noted your comments about the shower head and will pass them on to the management team. Thank you for being our guest, and we look forward to your next visit. Sincerely,Hotel Management
We enjoyed our stay.
Business response:
Dear Bill, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
The price i was told was not the price when i arrived
Business response:
Dear Guest, thank you for being our guest and for taking the time to write your review. We appreciate your feedback. We regret your disappointment with our pricing. These fees are competitively priced and listed on our website. We apologize for any miscommunication, and we will share your comments appropriately. We hope to host you again whenever your travels bring you back to the city. Sincerely,Hotel Management
Reasonable
Rosie at the customer service desk is and has been kind , professional, very helpful for the years that I have stayed at this property when working or visiting Indiana!
Business response:
Dear Sherri, it was a pleasure to read your fantastic review of the Extended Stay America. We are delighted to know that you have been our guest at our property for years and shall let Rosie know your appreciative words for her. We strive to provide our guests with outstanding hospitality, and your compliments are an encouragement to all of us. We hope to be your hotel of choice every time you visit Indianapolis.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,600 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.