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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

4.2
  • Hotels
  • Indianapolis, IN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

5350 W. Southern Ave., Indianapolis, IN, 46241, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,201 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Thomas's profile image
Thomas 
4 years ago

Indianapolis trip in 2020 nice room and friendly services 

Business response:

Thomas, thank you for staying at Extended Stay America on your trip to Indianapolis. We are thrilled that our friendly service and your well-appointed suite made for an excellent stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Joseph's profile image
Joseph 
4 years ago

Great customer service 

Business response:

Joseph, thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Extended Stay America your home away from home when your travels bring you back to the area. Sincerely, Hotel Management 

Danny's profile image
4 years ago

Business response:

Danny, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Onnie's profile image
4 years ago

Business response:

Onnie, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Onnie's profile image
4 years ago

Adequate Over a 3 night stay, 2 out of three front desk personnel was great. Found a Mt Dew can sticking out from under bed. After first night no one even asked if we needed room service. Location served all our local needs. 

Business response:

Onnie, thank you for taking the time to share your impressions of our hotel. We are glad our location was perfect for your plans and that our hotel met your expectations. However, we regret any inconvenience caused. Your feedback will be used to enhance our service level. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Troy's profile image
4 years ago

We had a great room—clean and large. The staff was very friendly and helpful—we felt like family! Oh—the TV had great cable stations too. 

Business response:

Troy, thank you for your feedback. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Also, we are delighted to know that our staff went the extra mile to make you feel right at home. We work very hard to make sure all of our guests have the same great stay you did. Thank you once more for your review, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Carol's profile image
4 years ago

Nice hotel The room was really clean. We didn't think we had hot water but the hot and cold were backwards from the labeling. Service was excellent. We got everything we asked for. Coffee pot, extra pillows and blankets with a smile. We only stayed one night but will probably book them for next year. 

Business response:

Carol, thank you for choosing Extended Stay America. We are glad you loved our clean and well-equipped accommodations and were impressed with our outstanding hospitality. However, we regret if you had any inconvenience. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.

How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?

Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,201 reviews. 

When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?

Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.