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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room was clean, and the hotel common areas were clean as well. Room service did not service our room after our first night. However, I was able to get fresh towels from the desk clerk. The staff member for one of the nights of our stay seemed as though he did not want to be bothered. We were in town visiting a relative in the hospital so for the price, we were satisfied with the stay.
Business response:
Please accept our apology and we will continue to work at increasing our level of customer service.
Business response:
Thank you.
Management is amaximg and genuine and works with residents
Business response:
Thank you.
GreT cust service
Business response:
Ally, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Room not good clean to much dusty microwave durty
Business response:
Norma, thank you for evaluating your stay at our hotel. Please accept our apologies for the cleanliness issues you encountered during your visit with us. We take such concerns seriously, and we will share your comments appropriately as we strive to enhance our guest experience. Thank you again for your review, and we hope you will give us another opportunity to make it up to you. Sincerely, Hotel Management
Business response:
Thank you!
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,624 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.