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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was very clean, bed was comfortable
Business response:
Kathleen, thank you for sharing your experience of Extended Stay America with fellow travelers. We are glad you were pleased with your comfortable bed. We understand that fresh and clean accommodations are of the utmost importance, and we are proud of our housekeeping associates. We look forward to seeing you soon. Sincerely, Hotel Management
The hotel looks and feels dated. Okay for a place to sleep. Targeted at the low end of the market.
Business response:
David, thank you for sharing your experience at our hotel. We are disappointed you were not satisfied with the condition of our property. We have noted your comment and will share it with the appropriate individuals for future modernization plans for our hotel. We hope you will consider giving us a second chance the next time you are in this area. Sincerely, Hotel Management
Great location The hotel was clean and the staff was friendly and helpful. Our room had just been deep cleaned and the carpet was shampooed. Bed were comfortable and the kitchen was adequate. No ice machines or trays.
It suck that we had to pay for parking and we weren’t told about this when we checked in
Business response:
Clarissa, thank you for sharing your experience at our hotel. We regret any disappointment you had with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The alleged breakfast was an insult: coffee and plain oatmeal only. "Continental" would be fine, but there was was nothing such as milk, juice, doughnuts, bagels, etc. I went to Denny's. The room door was difficult to open.
Business response:
Wayne, thank you for choosing Extended Stay America. From your high rating, we are glad your stay with us was pleasant. However, we regret your disappointment with our breakfast offerings and the issue you had with your suite door. It was our pleasure hosting you, and we look forward to making your next stay with us perfect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.