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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Night shift lady was no where to be found multiple times. Many times found people waiting to check in. No breakfast options. And rooms didnt have the dishes and things in them. Room was mostly clean and bed was confortable.
Business response:
Cynthia, thank you for your feedback. We are glad you liked your refreshing suite and comfortable bed. However, we regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for the inconvenience caused. We will look into what transpired, so this lapse in service is not repeated. Kindly note, kitchenware is available at the front desk upon request. Also, we regret your disappointment with breakfast not being available during your stay. Please know that we... read more
They have roaches that was it for my family.
Business response:
Latoya, thank you for your feedback. Please accept our apologies for the issues in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We are sorry and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
I like that it has a full kitchen in every room. I dislike the cockroaches.
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant visit and liked the kitchenette in your room. However, please accept our apologies for not meeting your expectations during your visit. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve. Sincerely, Hotel Management
It was ok, i will not return. But great location to access restaurants, expressway, and other small shopping centers.
Business response:
Thank you for being our guest. It’s nice to know our location was perfect for your needs. However, we are sorry for not meeting all of your expectations. We appreciate your business and hope that you will reconsider and return in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,159 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.