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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady at the front desk was really nice and helped my boyfriend and I easily get a room. They didn’t have what we anticipated twice, but it was only because we reserved last minute on Expedia. The first time, the room was messy, looked like someone was living in there. The second time, we told the lady and she kindly apologized and even checked the room before we went in it. Few things were missing in the room such as a trash can and the remote though.. Overall, the stay was pleasant for it being only 1 night. Check out w... read more
Feels like a little home of your own , clean , friendly & accommodating all your hotel needs
Business response:
Thank you for the excellent review of Extended Stay America. We are thrilled to know you were impressed with the service you received from our associates and that you had a great time with us. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Me booking again wouldn’t be likely. The room was huge and spacious. But the mattress, floor, and pillow cases had stains the blankets was also paper thin. Also one of the older ladies behind the desk was real snappy and seemed irritated when asked questions.
Business response:
Mia, thank you for your review. We regret your disappointment with our blankets and are sorry for the cleanliness issues you faced in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We also apologize for the poor experience you had with one of our associates. We have shared your comments with her so that such instances are not repeated. Please consider giving us another opportunity to provide you with the exceptional experience you deserv... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Kitchen system is good. Basetup is not good. Microwave is not clean.
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! We appreciate you mentioning how convenient it was to have a kitchenette in your suite, as this is an important feature to many travelers staying at our hotel. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Arrived late and was treated like I arrived at 3pm. Wonderful experience. Very very clean from parking lot to the corridors to the room. Would highly recommend staying here.
Business response:
Thank you for choosing Extended Stay America for your stay! We are glad you loved our property and courteous service. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We appreciate your recommendation and hope to see you the next time you are in the area. Sincerely, Hotel Management
Business response:
Gabrielle, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I highly recommend!
Business response:
Lawanda, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,159 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.