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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice
Business response:
Cheryl, thank you for taking the time to post a nice reviewing of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Smelled funny, took long time to check in, short staffed.
Business response:
Thank you for your review. We apologize for the time taken at check-in. Your feedback is important to us, and we will use it to improve our services going forward. We are also sorry for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
I didn't have my room until I left. When I asked about room services they told me that I need to pay. It was not covered in my booking. And i was not told
Business response:
Thank you for choosing to stay with us at Extended Stay America. Although from your rating, it seems you had a pleasant stay, we are sorry our housekeeping policy was not communicated to you at the time of check-in. Our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, but we are happy to provide this service to you at a nominal fee. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We hope you will come bac... read more
Pretty good stay Check wasnt fast by all means but the front clerk made it fun. Wish when we booked our 2 rooms they were closer together but it worked out. Maybe a bit more choices in the breakfast area. All and all would reserve again
Business response:
Sean, thank you for being our guest. We are pleased overall you enjoyed your stay. We value your suggestion and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,159 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.