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9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
The staff was very friendly considering the circumstances in which we were placed in this hotel. Very clean beautiful room and the breakfast in the morning was top notch
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you liked our grab-and-go breakfast offerings. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Kim, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great place to stay Loved it close to a lot of places to go to and very spacious
Business response:
Adrianna, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and loved our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Diana who helped me at check-in was really great. She went above and beyond when I couldn't log into the wifi right away and was very pleasant in general. The location of this hotel is also awesome. Easy to find and easy to get to other attractions in the area.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were especially impressed with our courteous associates. We will be sure to share your compliments with Diana for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Cassandra, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Front seat clerk needs customer service training! The lady who checked us in was very unfriendly. Only said enough to get by. There were a lot of people in and out of this hotel, coming and going. I always bring my own sheet and thank goodness I did. The sheet that was in there looked “used” and was very gross. When I tried to ask for another one there was no one at the front desk and I couldn’t get anyone to answer the phone. The hotel itself was nice and was very good sized for the price but I doubt I will stay here again.
Business response:
Tabitha, thank you for being our guest. We are happy to know that you liked our affordable rates, but we are sorry for the service issues you had and the inconvenience it caused. We have shared your feedback with our team, and steps have already been taken to avoid these mistakes in the future. We truly hope you will give us another chance to prove our commitment to providing outstanding service. Sincerely, Hotel Management
Staff friendly and helpful, nice location with plenty of eating locations within walking distance.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing available at this time to add to the comments.
Business response:
We are pleased your stay was a fantastic one and we want to thank you for your nice rating. All of us at Extended Stay America looks forward to your next visit soon. Sincerely, Hotel Management
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.