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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jennifer, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
The bathroom had not been cleared and there were dirty dishes in the dishwasher and a cabinet door was falling off, the manager was very helpful on getting the stuff cleaned and cleaned up but never fixed the cabinet door. If it wasn't for the manager being very kind and professional about the problem, I would never stay again, but I may give them one more chance just because of the manager
Business response:
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
It was very clean motel. Very Friendly staff was a good stay for a very good price
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our clean accommodations, friendly staff, and great value at a fair price. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
A little on the pricey side but overall good
Business response:
Kylie, thank you for being our guest at Extended Stay America. We're glad overall you had a pleasant time with us, but we regret you were disappointed with the cost of your stay. Please know we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Okay hotel if u have money go blow or if it's free The hotel it's self is beautiful! I love how fast and easy it was to get to right off of I-465! However.... Breakfast SUCKED. Coffee, muffins, cold oatmeal. The room... Had water still in bathtub, no trash cans in bathroom or kitchen I was told there was a dishwasher AND an oven but turns out only a dishwasher and stove top.. not worth the price.
Business response:
Kylie, thank you for your review. Although you were pleased with our location, we apologize for the housekeeping issues you encountered in your room and for not meeting some of your expectations. Please be assured that we have discussed your feedback with the appropriate team to tighten our procedures to make sure that our protocols are being followed thoroughly. Also, know we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope you will give us a chance to red... read more
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
William, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
No extra pillows but overall nice. I would recommend
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you had a pleasant time while you were here. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.