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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The facility was clean and in a safe location. It was close to our family's location. Not all of the amenities were in the room. We had to request dishes and ironing board. Staff was responsive. The room was large enough to accomodate 3 adults. Our studio suite had 2 Dbl Beds and a Dbl pull out Sofa Bed.
Business response:
Kia, thank you for sharing your wonderful review of your visit to Extended Stay America. We are so glad to know you enjoyed your spacious accommodations and had a great stay. We look forward to welcoming you all again in the nera future. Sincerely, Hotel Management
No problem with hotel service or property.. I enjoy my with stay with extended stay
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The front desk clerk that checked us in (I believed her name was Alyssa) was exceptional. She was super helpful and very efficient. The hotel room was clean and well maintained. The location was good and there were restaurants within walking distance. For the price it can’t be beat.
Business response:
Thank you for the wonderful review of Extended Stay America. We're delighted to know you were impressed with the service you received from our front desk associate and that you found us to be a great value. We will share your compliments with the staff you mentioned. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A few hiccups, but at least staff was attentive The hotel was short-staffed that day, and it took nearly thirty minutes just to get checked in. Apparently, housekeeping was way behind, and they rushed to get our room ready, which it mostly was. You could tell where they cut a few corners, missing a full trash can and the floors appeared to be barely swept. The staff was apologetic and waived the pet deposit for our little dog we brought with us. The room had been pretty beaten-up in the last few years since we stayed at this... read more
Business response:
Craig, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize for falling short of your expectations for a stellar visit. Your feedback for the issues you had with the overall condition and the problems of your room along with the issue at check-in is addressed to the appropriate individuals in an effort to improve our future guests' experiences. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Even though we registered as 3 adults, we had to ask for sheets and blanket for the pull out couch. They were brought up quickly though and even the couch was comfortable to sleep on.
It was kind of what i expected. Decent property for the price i paid. Needs upgrading and i didn't have a tv in the actual bedroom
Business response:
Thank you for choosing us for your needs. We are pleased to know you liked our pricing and that you had a pleasant stay. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Great location, quiet, room clean, staff friendly. Did not have breakfast. Would recommend updating shower head. Would come back again.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our ideal location and that you appreciated our associates. We appreciate all of your feedback and will use it for future improvements. Thank you once more for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.