This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I called prior to notify them of my late check-in, get there and they can't see my reservation.
Business response:
Thank you for reviewing your visit. We are sorry for the reservation and front desk service issue you encountered. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Nice visit It gully met my needs and I'd come back.
Business response:
Rudolph, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Melissa the desk clerks customers service skills were outstanding!!! I enjoyed cooking in the room, I managed very well with two burners and no oven. Lol The only dislike was the public restroom on the first floor being out of order.
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Melissa are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us and we hope to welcome you back soon. Sincerely, Hotel Management
Quick fast with a smile The staff was friendly ready to work it was one of my more faster check ins I like that
Business response:
Dushawn, thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thank you once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Facility appearance is good, great staff, room nice. I stayed in a studio- has standard fridge, microwave, two burners that i did not use but awesome to have in the room, a table with two medium size revolving chairs. The entire studio was clean. Cons: The door to the room was to hard to open. Initially, I thought the card was not working. The elevator alert sound was too high. Also, it would be awesome if the main entrance could be upgraded little bit. In all, I will give 9/10. I will stay again.
Business response:
Thank you for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen in your room and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Exceptional
Business response:
Cara, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
Für einen Kurztripp absolut OK War soweit gut für einen Kurzaufenthalt. Leider hat die Heizung nicht optimal funktioniert.
Business response:
Carmela, thank you for choosing to stay at Extended Stay America. We are glad you liked most aspects of your visit with us, but we are sorry for the issue you had with the HVAC unit in your room. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Clean hotel. Nice staff! Quite area and great location.
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
It was great overall , I will come back soon. Stuff was very nice
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a great time with us, and that our associates made your stay a memorable one. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.