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Extended Stay America - Indianapolis - Northwest - I-465

2.8
  • Hotels
  • Indianapolis, IN

About this business

HospitalityHotels

Location details

9370 Waldemar Rd., Indianapolis, IN, 46268, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.82,584 reviews
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Jawand's profile image
Jawand 
a year ago

Some repairs need to be made in the room that I was staying in room 152 paint was peeling off the tub and water was running non-stop from the tub. 

Business response:

Dear Jawand, Thank you for choosing us and for taking the time to leave your comments. Providing clean and comfortable hotel accommodations to all the guests who enter our door is always our priority. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Our front desk team is always here to assist you, as we appreciate your inpu... read more

Alfaroh's profile image
Alfaroh 
a year ago
CARLTON's profile image
CARLTON 
a year ago
Joan's profile image
Joan 
a year ago

Room was nice. 

Business response:

Dear Joan, Thank you for taking the time to review your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management 

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John 
a year ago

Rooms were OK. Halls often stunk of weed. 

Business response:

Dear John, Thank you for sharing your experience with us! It is nice knowing that our room was comfortable for your needs, which makes your stay pleasant. However, we are sorry for the hallway smell that disturbed your hotel experience. We look forward to addressing it and welcoming you back for a better stay! Sincerely,Hotel Management 

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Monica 
a year ago
?'s profile image
? 
a year ago

性价比比较高,很满意。 

ikushi's profile image
ikushi 
a year ago
Charity's profile image
Charity 
a year ago

Smell The carpet needs to be replaced and maybe pressure wash the shower grout or something 

Business response:

Dear Charity,Thank you for taking the time to share your feedback regarding your recent stay. We regret not meeting your expectations and appreciate your suggestions, particularly regarding the carpet. We will address this with our teams, as we are committed to maintaining a clean and comfortable environment for our guests. Thank you again for your comments, and we hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465

How is Extended Stay America - Indianapolis - Northwest - I-465 rated?

Extended Stay America - Indianapolis - Northwest - I-465 has a 2.8 star rating with 2,584 reviews. 

When is Extended Stay America - Indianapolis - Northwest - I-465 open?

Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.