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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A surprisingly good hotel for the price. Much nicer than we expected, in fact. Spacious, clean room, quiet and no unpleasant smells. Bed was comfortable, nothing to complain about. The staff were excellent — friendly and helpful. I wouldn’t hesitate to stay there again.
Business response:
Dear Guest,Thank you for choosing Extended Stay America. We’re delighted that your stay exceeded expectations and that you found great value in our accommodations. It’s wonderful to hear that your room was spacious, clean, and comfortable and that you enjoyed a quiet and pleasant experience. Our team takes pride in providing friendly and helpful service, and we appreciate your kind words. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Quick Check In Very fast speedy check in.
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Below par Old decor, furniture, and tv. Bathtub had chipping paint. Sticky door handles. Good thing I always pack wipes.
Business response:
Dear Jada,We’re sorry to hear that your experience didn’t meet expectations. We regret that the condition of the room, including the decor, furniture, and cleanliness, did not provide the comfort you were hoping for. We will address the issues you mentioned with our team and work on making the necessary improvements to ensure a better experience for future guests. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality.Sincerely,Hotel Managem... read more
Guy at the front desk was very closed off not really friendly, they said they had breakfast but it’s only coffee and a small amount of muffins you would have to ask them to bring more muffins out, my shower for the king room did not work but I did not feel like changing rooms or being a “Bother” I think they judge everyone here the same , we were just staying for a night away with family. They really just need new workers with integrity, and good cleaning skills. 4/10
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 2.8 star rating with 2,528 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.