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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an average stay. Breakfast was a joke. They served granola bars and coffee. Just say on the website no breakfast.
Business response:
Dear Guest,We're glad your stay was manageable overall, though we understand your disappointment with the limited breakfast options. We aim to be as transparent as possible, and your comments serve as an important reminder of clarity, especially around amenities. We'll share your comments with our team so that future guests understand better what to expect. Your feedback is appreciated and helps us improve how we communicate and serve our guests. Thank you again for choosing our hotel for your stay. We hope you will give us ... read more
I was in a room that had a door that went to the furnace and the furnace ran all light off and on it was loud. It was room 234 and there were upstairs must’ve been kids and they were running and jumping all night, I called downstairs to the lobby the front desk about three or four times Between one and 3 AM and never got no answer. Actually, the bathtub was slick and when I got in there to take a shower, I slept and fell in my back and elbow. I’m OK, but it was tough getting out of the tub. Other than that. It was a good exp... read more
Business response:
Dear Virgil,We appreciate you taking the time to share your experience. While we're glad there were positive aspects to your stay, we sincerely apologize for the challenges you faced. It's concerning that noise disturbances affected your stay and that reaching our front desk for assistance was challenging. Additionally, your safety is important to us, and we regret that the bathtub surface was not as secure as it should have been. We will address these matters to ensure a more comfortable stay for all our guests. Thank you f... read more
A surprisingly good hotel for the price. Much nicer than we expected, in fact. Spacious, clean room, quiet and no unpleasant smells. Bed was comfortable, nothing to complain about. The staff were excellent — friendly and helpful. I wouldn’t hesitate to stay there again.
Business response:
Dear Guest,Thank you for choosing Extended Stay America. We’re delighted that your stay exceeded expectations and that you found great value in our accommodations. It’s wonderful to hear that your room was spacious, clean, and comfortable and that you enjoyed a quiet and pleasant experience. Our team takes pride in providing friendly and helpful service, and we appreciate your kind words. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 2.8 star rating with 2,584 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.