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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shoeneice has consistently demonstrated exceptional customer service, taking the time to truly understand my needs and preferences. On my recent visit, she went above and beyond to accommodate me by personalizing their recommendations and ensuring that every aspect of my experience was enjoyable. Their attentive staff made me feel valued and prioritized, reflecting a genuine commitment to customer satisfaction. This level of service not only meets expectations but exceeds them, making me eager to return.. Rooms are clean and... read more
Business response:
Dear Guest,Thank you for the generous review of Extended Stay America. We’re thrilled to know you had a great experience and that our team made you feel prioritized throughout your visit. Your kind words about the attention and care shown by Shoeneice and the rest of the staff mean a great deal to us. It’s also great to hear that the accommodations met your expectations in terms of both comfort and upkeep. We appreciate the outstanding review and thank you for recommending us to future guests. Please come back and see us aga... read more
Like the stay and staff. Thanks Dena and Shoneice.
Thank you from check in with Dina to check out with Tanya and friendly conversation with Pam and especially with the young man on the night shift front desk.
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We're delighted you had such a positive experience from check-in to check-out. It’s wonderful that our team made you feel welcome. Providing warm hospitality is what we strive for, and it’s great to hear that each interaction, from friendly conversations to helpful service, made a difference in your stay. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
From check in with Gena to check out with Tanya very courteous as well as Pam. Friendly conversation with the young man on the night shift.Thanks to all.
Hallways smell like animals animal floors should be separated from non animal owners.
Business response:
Dear Jess,We sincerely apologize for the unpleasant conditions you encountered during your stay. We strive to maintain a fresh and welcoming environment for all our guests, and your feedback about separating pet-friendly rooms from non-pet areas is valuable. We will share your comments with our team to explore ways to enhance comfort for everyone. Your feedback is invaluable, and we are dedicated to providing you with the exceptional experience you deserve on your next visit. We look forward to the opportunity and wish you a... read more
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 964 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.