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8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, quiet environment, staff was very friendly!
Business response:
Dear Guest, Thank you for the perfect rating and for taking the time to share your experience. We’re delighted to hear that you enjoyed the comfortable atmosphere, peaceful setting, and warm service from our team. Creating a welcoming and relaxing environment is always our goal, and it’s rewarding to know it made a positive impression during your visit. Your kind feedback is truly appreciated and will be shared with the staff as encouragement. We hope to have the pleasure of welcoming you back to Extended Stay America again ... read more
Old furnishings carpet etc
Business response:
Dear Guest, Thank you for sharing your feedback with us. We understand how the condition of furnishings and carpeting can affect overall comfort, and we are sorry that these aspects did not meet your expectations during your visit. Your comments have been noted and are being considered as part of ongoing efforts to evaluate updates and improvements. We appreciate you sharing your perspective and hope you will consider allowing us another opportunity to provide a more satisfying stay in the future. Sincerely, Hotel Management
Not a bad stay at all. Rooms were good and the pull out bed was convenient.
Big room
Room was clean but in need of a little repair. Staff was friendly, though busy, so check in was a little slow.
Convenient stay as my husband was at Ortho Indy for an overnight after surgery. The room was clean, however, the hallway looks a bit shabby and dated. Fine for one night.
No trash cans in room had to leave out to throw away items. One elevator to get to room. There weren’t any public restrooms for guest downstairs in the hotel. Inconvience to handicap which my mother is so she had to take elevator and walk to my room was on second floor.
Business response:
Dear Guest, We regret the inconvenience you and your mother encountered. Not having a trash can in the room and the absence of a public restroom downstairs can cause added frustration, especially for guests with mobility needs. We understand how important accessibility and comfort are, and we’re addressing your concerns with our team to see where we can make thoughtful improvements. Thank you again for your feedback; this helps us improve the experience for all our guests. We hope we have the opportunity to make a much bette... read more
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,395 reviews.
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.