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8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Cheap Clearly the property was not ready to return to high occupancy after COVID. I never saw more than one person on staff. They were overbooked and we had to accept a room with fewer beds than we had booked (later-arriving travelers did not get a room at all). They were also out of linens and so we had to scrounge with the one employee in the laundry room to get basic sheets for the pull-out couches and then a few extra towels beyond the 2-3 in the room. Rooms were clean, if run-down. It was barely what we needed at the pr... read more
Business response:
Joseph, thank you for taking the time to share your experience at our hotel. Please accept our apologies for our team's unresponsiveness and disregard for your comfort. Corrections have already been made, and we can only hope that you will give us another chance to delight you on your next visit through this area. We look forward to having you stay with us again. Sincerely, Hotel Management
Ummmm ok for emergencies Ok had a funny smell TV Went out had to switch rooms
Business response:
Andrea, thank you for choosing our hotel. We are sorry for the inconvenience you had in your suite, but we are glad we were able to move you to another room upon your request. We hope you will give us another chance to host you. Sincerely, Hotel Management
Nice and clean, good staff and excellent location. Good places and shopping
Business response:
Thank you for choosing Extended Stay America. We are thrilled to learn you enjoyed our proximity to the major attractions of the area and were impressed with our clean hotel and kind associates. We value your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Kitchenette in room, loved that we could buy groceries and have a full size fridge to keep items frozen and cold. Spacious room.
Business response:
Ashley, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you were impressed with our spotless accommodations along with the fully-equipped kitchen. Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Patrick, we enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again whenever you are in the area! Sincerely, Hotel Management
Excellent hospitality by staff. Near plenty of shopping and eating areas
Business response:
Joe, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know how excellently our associates took care of you and that our proximity was ideal for your plans. Your praises are appreciated, and we look forward to hosting you soon. Sincerely, Hotel Management
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.