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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jamika, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Great value for the price! Needs some thorough cleaning, like moving the couch and cleaning under it. The room had been used a lot, but was painted nicely with new flooring. Very basic, but it worked for our one night stay.
Business response:
Thank you for your valuable feedback about Extended Stay America. We are glad to know you liked our reasonable value and had an overall comfortable time with us. We also appreciate your constructive feedback and will be using it to make sure your next stay is perfect in every respect. Thank you once more for being our guest. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Covid-19 has caused a reduction in staff in all hotels I've visited. This hotel was decent and had a kitchen but we did not have a table and the pull out bed was not prepared. I think I should have asked for a different room at the beginning of my stay and this is my fault. I also think service was limited do to the pandemic.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you had an overall pleasant stay and liked having a well-equipped kitchen. However, we regret any inconvenience caused to you. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
It was okay the dishwasher had nasty water in it the sink was stopped up it smelled like smoke in there the last time it was very clean not to much this time
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to smoke and also for the cleanliness issues you encountered. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping team so that they are more diligent going forward. We apologize for the inconvenience and hope you will make the same choice the next time you visit the city. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Customer service and rooms were very nice first room wasnt all the way clean handled professionally very apologetic i would recommend and come back great crew even though short handed manager thank you very much for a great holiday stay
Business response:
Jeremiah, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to learn that you had a pleasant stay. Thank you again for choosing Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.