This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service and rooms were very nice first room wasnt all the way clean handled professionally very apologetic i would recommend and come back great crew even though short handed manager thank you very much for a great holiday stay
Business response:
Jeremiah, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to learn that you had a pleasant stay. Thank you again for choosing Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff at checkin
Business response:
Gina, thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Rooms were nice, spacious and cozy... Staff was very friendly and helpful
Business response:
Jerome, thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our spacious accommodations and exceptional service delivered by our front desk staff. It was a pleasure having you, and we look forward to your next visit. Sincerely, Hotel Management
Friendly people and a nice place to stay! I just wish that when you book online it would update you on what is closed in the building
Business response:
Thank you for choosing Extended Stay America. We are glad overall you had a pleasant stay and that you were impressed with our cordial associates. Also, we have updated information on our hotel's website so our guests can be aware of what amenities we offer currently. We value your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Crystal, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Great nights sleep This was my first time staying at the hotel. The room was very clean and the bed was comfortable. The only disadvantage was the shower water never got warm and ur was too cold to take a shower. I was in a hurry to checkout and never mentioned it to the front desk. The staff was very accommodating but if you stay in Rm 127 check the hot water first!
Business response:
Diana, thank you for giving the Extended Stay America a try for your recent accommodations need. We are glad you loved most of your time here, but we regret the lack of hot water in shower disappointed you a bit. We are confident this was an isolated event and we have intimated our maintenance team to review this. We hope to be of your service again in the future. Sincerely, Hotel Management
It was convenient and ok.. not what I expected but small
Business response:
Sheila. thank you for being our guest. We are pleased overall you enjoyed your stay and limed our location. However, we are sorry for not meeting all of your expectations. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,409 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.