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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a nice property. Very comfortable and clean. The front desk clerk needs to have a course in excellent customer service. She was in her own world and very abrupt. I am sorry I interfered. This is an extended stay, so if you want a coffee pot in your room and any other kitchen item, you must ask for it.
Hotel was clean, felt safe and liked the room, plenty of space! Staff who checked us in was not very friendly but overall good stay.
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you liked our well-kept property and your well-appointed suite. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was very clean and spacious. Near restaurants and activities
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked your well-kept, spacious suite and our ideal location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Reservations Mean Nothing I made our reservation days in advance and paid through Hotels.com. When my husband and I got there after a long day of moving out of our house, the woman behind the desk said that all rooms were taken and it was “first come first served.” Then what’s the purpose of a reservation!!!? She told us that we could get a refund, but WE would have to contact hotels.com. She she said they could put us in another hotel. But when we asked about the Extended Stay down the interstate, she said she didn’t have t... read more
Business response:
Susan, thank you for sharing your review. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Well to start i was charged twice and the
Business response:
Thank you for posting a review of your stay. We apologize for the billing issues you outlined. We request you to reach out to us as we would be more than happy to resolve any query you may have. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.