This profile has been claimed by the business owner or representative.
Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was easy for out of town guests to find initially and the location made it easy for them to come and go.
Business response:
Thank you for being our guest. It is a pleasure to know our convenient location was the highlight of your stay and that you liked all of our offerings. Please visit us again when in the area. Sincerely, Hotel Management
Very poor experience This place was a total disappointment. From the time of the check in to the leaving, although the room was actually not too bad or the review could have been worse. The area looks sketchy at best and I did not have a good sense of security. Then there was the check-in - the clerk was there way past her shift and was not relieved and so she was upset. While not taking it out on the customers she was certainly letting them know, and that reflects very poorly on the management of this hotel. Breakfast was... read more
Business response:
Wayne, thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to... read more
The room had trash underneath the bed, I had to go to the desk and ask for more toilet paper because there was barely any upon checkin. The shower was difficult to operate. The staff was friendly and welcoming
Business response:
Dori, thank you for being our guest at Extended Stay America. We're glad you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered while you were here and for your disappointment with the in-room amenities. We have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
IT WAS TRULY AMAZING! AS USUAL!!
Business response:
Michael, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Clean and Quiet Outdated hotel but super clean and quiet.
Business response:
Travis, thank you for staying at Extended Stay America. We are glad to know you liked our well-kept property and had a nice time with us. We appreciate your feedback and look forward to hosting you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 4.3 star rating with 762 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.