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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was OK. However, no Styrofoam cups or sugar packets in the room.
Business response:
Gail, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Had a reservation, and when I went to check in, the girl at the desk said that she had sold the last room. I told her I had a reservation with Expedia, and she said well, you have a reservation with Expedia not us. What??? I told her I wanted to speak to a manager, so she called her manager, and all of a sudden a room opens up. Horrible way to treat guests.
Business response:
Thank you for choosing us and for taking the time to post a review. We apologize for the interaction you had with our front desk staff during checking in. We will review your feedback with our team and take steps to improve our service. We hope to have the chance to welcome you back and provide you with the hospitality for which we are known. Sincerely, Hotel Management
always friendly staff and that includes clean property
Business response:
Thank you for being our guest at Extended Stay America. We strive to provide an extraordinary guest experience, and your comments are confirmation that we are meeting our goals in service excellence. We are also delighted to read you were pleased with our immaculate accommodations. It was our pleasure having you as our guest and we look forward to welcoming you back soon. Sincerely, Hotel Management
Location and quite that i thought important and i made future reservations
Business response:
Thank you for choosing us and for taking the time to post a review. We are glad our location worked well for you and that you enjoyed your stay with us. Thank you again, and we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Place was ok rooms were old and no the cleanest no elevators
Business response:
Thank you for being our guest and for taking the time to post a review. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.