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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay there was alright. Nothing to brag on!!!!
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Good for the price. Clean facility overall and the service was pleasant. Heavy cigarette smoke odor in the hallways even though the facility is marketed as “smoke free” environment. Room was clean and comfortable. Safe location
Business response:
We recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you had a comfortable stay in your clean suite and that you were satisfied with our service. Your feedback regarding the smoke smell will help us enforce our no-smoking policy effectively. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
The bed felt horrible it was so hard and uncomfortable. There weren’t any amenities! There’s no elevators!
Business response:
Feleshia, thank you for your review. We are sorry you were disappointed with our beds. We wish we had the opportunity to address the problem while you were here. We also regret your disappointment with some of our amenities not available during your stay due to the current circumstances. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Tawona, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I’m big on greetings when I’m spending my money! The stay was convenient, price was reasonable but the some of the staff needs some training on professionalism. Stop waiting on customers to greet you upon arrival. The room made me feel comfortable but please pay attention to small details! I had everything I needed regarding towels and cleannesses. When we left, a very nice young man and lady where cleaning the rooms and greeted us with a
Business response:
Sharletha, thank you for choosing Extended Stay America and for sharing your review. We are glad you liked our convenient location, comfortable suite and that you found us to be a great value. However, we apologize for the less than positive experience with some of our associates. We have followed up with our team to make sure we do not disappoint you in the future. We appreciate your comments and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
I was denied check in would like a refund the customer service representative denied me check in
Business response:
Robin, thank you for your review. We regret the inconvenience you experienced upon check-in, and for the disappointment it caused. We are reviewing this situation to see what went wrong so we can avoid this in the future. Meanwhile, for any assistance feel free to reach out to our front desk as our associates will be happy to help you. We hope to welcome you back so that we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The location and price. The rooms were clean and the staff was very pleasant.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad you had a nice time with us. It is good to know you found us to be a great value and that you enjoyed our accommodations and courteous associates. We appreciate your comments and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.