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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mike, thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Kendrell, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No complaints
Business response:
Brittany, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Très très decue Acceuil pas terrible Mauvaise odeur de friture dans les couloirs Lampe des chambres qui ne fonctionnait pas Heureusement nous sommes restés qu une nuit
Business response:
Alexandra, thank you for taking the time to review your overnight stay with us. We are sorry about your experience and have brought this to the attention of our housekeeping for review and action. Your concerns regarding the lamps have been shared with the maintenance team to fix it immediately. We do hope you will reconsider giving us another chance in the future to make it up to you. Sincerely, Hotel Management
Helpful and friendly The desk clerk went out of her way to help me. I always enjoy my stay here.
Business response:
Sharon, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We will share your compliments with our front desk staff and look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Poor management Poor management checking in to front desk took a long time for the first room smell like smoke when entering room they have no smoking sign on the wall. No coffee maker in kitchen or soap inside bathroom, floor are sticky and bathroom not clean thorough around toilet base and toilet overall and inside the tub lot of leaking water and loud dropping sound from faucet sink inside bathroom and heavy odor inside bathroom, AC unit in room did not work properly do to tv Signal weak unable to use Internet do to weak ... read more
Business response:
Dear Trung, thank you for your review. We apologize for the smoke smell you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Moreover, we would like to extend our apologies for the cleanliness and maintenance issues you encountered. We have shared your concerns with the appropriate individuals to take corrective measures. We hope you will allow us the opportunity to restore your faith in our hotel on your next visit to this area. Sincerely, Hotel... read more
This is one of the nicest and cleanest places. Ricky at Denny’s restaurant a few doors down was very helpful.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.