This profile has been claimed by the business owner or representative.
Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is located in a great place but the cleanliness was terrible. Urine was left all around the bottom of the toilet seat.
Business response:
Billy, thank you for your review. We apologize for the cleanliness issues you encountered in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Friendly staff and conveniently located in nice area.
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you had a great stay and that you were impressed with our ideal location as well as the fantastic service delivered by our associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Staff excellent. Breakfast was not. Only individual rolls wrapped up and granola bars. No regular coffee creamer. Very disappointing breakfast
Business response:
Thank you for your review, and it is nice to know you liked our friendly staff. However, we are sorry our grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Everything was perfect ............................
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your rating is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Lazy staff, under staff! Booked 3 days ( stayed 1 1/2 ) had to beg for clean towels. Walked outside 2am cause I couldn’t sleep, two individuals smoking crack at the entrance. We checked out before time. It use to be okay there.
Business response:
Dear Kim, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.