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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Conveniently located. Excellent price
Business response:
Dear Mary, Thank you for choosing our hotel. We are pleased you had a pleasant stay overall. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. It was a pleasure hosting your stay. We look forward to your return!Sincerely,Hotel Management
Disappointing breakfast. 4 of us booked a room with a fold out couch because they only had rooms with one bed left. We booked it for 3 days. They only had covers available, no pillows. They didn't supply us fresh towels or clean anything while we stayed. The breakfast consisted of muffins and nutri grain bars.
Business response:
Dear Robert,Thank you for your feedback. We apologize for the inconvenience you encountered, especially regarding the lack of bedding and limited breakfast options. It’s disappointing to hear that fresh towels and housekeeping services fell short during your stay. We strive to ensure all guests have a comfortable experience, and your comments are invaluable for guiding improvements. We hope you will consider giving us another opportunity to provide a more satisfying stay in the future.Sincerely,Hotel Management
Roaches and tv didn’t work on
Business response:
Dear Shandi, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, including the presence of pests and the malfunctioning television. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you. Your comments are important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope you will consider giving us another opportunity to serve you better in... read more
Business response:
THANK YOU FOR CHOOSING TO STAY WITH US
Need better beds n housekeeping need training on cleaning
Business response:
Dear Jonathan, Thank you for your feedback. We appreciate your insights regarding the beds and housekeeping. We apologize for any discomfort you experienced and acknowledge the need for improved training for our cleaning staff. Your comments will be addressed with our team to enhance our service standards. We are committed to providing a better experience for our guests, and we hope you will consider staying with us again in the future. We look forward to welcoming you back!Sincerely,Hotel Management
This place was awesome. Very clean. The room was clean and spacious. Lobby and property was great. All the staff was amazing and very helpful. I would give this property and Staff a 100%
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.