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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All went very well.
I liked everything but the fact that the pool wasnt available
Business response:
Dear Jessica, Thank you for taking the time to review your experience with us. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are very sorry for your disappointment with us not having a pool. We have shared your feedback with our team and will discuss how we can be more diligent in satisfying our guests. Thank you for choosing our hotel, and we hope you will consider returning for another visit. Sincerely,Hotel Management
We had an amazing experience during our 1 night stay. Ricky at the front desk was awesome, and he went out of his way to be helpful... I would totally book again!
Business response:
Dear Rachel, We are flattered by your very kind review of Extended Stay America. Team members like Ricky are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. We are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
I didn't like the surprise security deposit when i arrived. That should have been disclosured at the time of reservation.
The manager was extremely nice and helpful. The room was the only thing that wasn’t clean but I cleaned it for myself without complaining
Business response:
Dear Candace, Thank you for choosing Extended Stay America and sharing your experience. We are glad your overall stay was pleasant, and we're delighted to read that you appreciate the gracious hospitality from our associate. However, we apologize for any oversight in your suite, and we understand how it detracted you from having an otherwise perfect stay. We have immediately brought your concern to the attention of our housekeeping, and remedial steps are underway to ensure such inconveniences do not occur. It was a pleasure... read more
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,090 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.