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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do not recommend booking this property. When I arrived I was surprised with an additional $100 per room damage deposit even though we checked in at 10 pm for one night. This listing is fraudulent as well. It has NO pool and only grab and go coffee. I still have no recieved my deposit back and the rooms were slept in for literally 8 hrs.
Business response:
Dear Melissa, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Except for our sticky floors, the rest of the hotel looked spotless, smelled nice and seemed well cared for. Rooms are large with a kitchenette. This is a low cost hotel, but value for price one of the best we've stayed in.
Business response:
Dear W Philip, We are delighted you enjoyed your Extended Stay America stay! We apologize for any inconvenience caused by the sticky floors. We are thrilled you found the rest of the hotel spotless and well cared for. It is fantastic to know that you appreciated the spacious rooms with kitchenettes. Thank you for recognizing the value we strive to provide. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Angry They have me on the do not rent to list and I have never had any problems at the property. Do not smoke in the room, no disturbances, nothing broken and I always receive deposits back. I don't understand the reason why.
Business response:
Dear Shautina, We appreciate your comments and are sorry for the miscommunication on the reservation of your room and the level of service our team showed you. Please allow us to check what went wrong, and considering it a rare case, revisit us for a seamless hotel experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.