Extended Stay America - Jackson - Ridgeland

Business response:

Dear Guest, Thank you for your feedback and for sharing your experience with us at Extended Stay America. We are delighted to hear that our staff made you feel welcome and provided helpful service. We sincerely apologize for the dim lighting in the bathroom and understand how important good lighting is for your comfort. Your comments have been shared with our maintenance team for review and improvement. We truly appreciate your input and look forward to welcoming you back for a more comfortable stay.Sincerely,Hotel Managemen... read more

Business response:

Dear Carmen,Thank you for your feedback. While it’s good to know your stay was satisfactory overall, we regret that certain aspects did not fully meet your expectations. Your comments regarding the need for updates are noted and will be shared with the appropriate teams for review. We understand breakfast offerings can be an important part of the guest experience and will take your input into consideration. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely,Hotel Mana... read more