Extended Stay America - Jacksonville - Deerwood Park

Business response:

Thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Nacherikia, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a review. We are sorry as you were unaware of our kitchenware policy and regret the inconvenience it caused. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management 

Business response:

Meredith, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect feedback. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Erica, it was a pleasure having you as our guest at Extended Stay America. We're glad to know you were impressed with the service provided by our associates and that you had a pleasant time with us. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Manuel, thank you for your terrific review of Extended Stay America. We’re thrilled to know that our staff went the extra mile to make you feel right at home. We work very hard to make sure all of our guests have the same great stay you did. On behalf of everyone here, we invite you to stay with us again the next time you visit Jacksonville. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room and the outstanding service provided by our staff! We will share your compliment. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management