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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
I Love This Place!!! Awesome!!
Business response:
Debbie, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Do not recommend Wouldn’t stay here again. Very disappointed that I wasted my money here. There was enough toilet paper for one trip to the bathroom when we got there and luckily had an extra roll of our own with us. The shower was NOT clean! There was hair on the walls of the shower and around the mat they had laid down in the tub which is also nasty. The air conditioner went in and out of working so it would get “muggy” feeling on and off through the night. You can hear everything through the walls and floor. No fitted she... read more
Business response:
Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. Your comments have been shared with our team so immediate corrective action can be taken. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
Looks nice on the outside in a good area. Desk staff friendly. Shower disgusting, refrigerator had a fishy smell, carpet kind of scary. Will not be staying here again.
Business response:
We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Probably would not stay again A little disappointing and scary from the aspect of somebody from the desk opened our door and tried to make entry at 1 o'clock in the morning because they didn't know who is in which Rome anymore and scared the crap out of us
Business response:
Robert, we strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Please accept our apologies for the inconvenience caused by our team. Your feedback is discussed with the concerned team to ensure immediately to ensure such a mistake doesn't happen again. We hope you'll consider this as an isolated incident and give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Weak Breakfast 1 of our 2 rooms had a weird smell. Both were kitchenettes but had no dishes, etc. Breakfast was WEAK, coffee, muffins, & instant oatmeal. No juice, milk, or bagels.
Business response:
Thank you for taking the time to review your stay. We're sorry for the smell you experienced while you were here and for the inconvenience you had due to our hotel policy. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, know To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We will share your feedback with our Brand Leaders, so they have knowledge... read more
Business response:
Mohamed, we sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.