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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The guy at the front desk was very rude constantly on the phone. The lady during the day was extremely nice and very attentive
Business response:
Susie, thank you for your review. Although you liked our friendly staff, we are sorry for the unpleasant experience you had with one of our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We appreciate you being our guest and hope to see you again for a better stay. Sincerely, Hotel Management
Management is truly not professional and she enter my room after I just paid for extended stay but of course she forgot
Nice place to spin a weekend It was a wonderful peaceful stay... no problems whatsoever..
Business response:
Paul, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Dissatisfied The check in clerk was unfriendly and rude.
Business response:
Thank you for being our guest. We apologize for the unpleasant experience you had with one of our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated.We hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Awesome stay I couldnt asked for a better stay i was in a room that was extremly well maintained. I was on the third dloor it was really quiet. Check in was great.
Business response:
Vernadette, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that you were impressed with the service provided by our front desk associates. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.