This profile has been claimed by the business owner or representative.
Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice but the hotel need to update there furniture from the nightstand to the computer table
Business response:
Thank you for your review of Extended Stay America. We are glad your overall stay was pleasant. However, we regret your disappointment with our hotel. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments, and we hope you will make plans to stay with us again. Sincerely, Hotel Management
Okay, for business stay. Property is in good place.
Business response:
Thank you for reviewing your nice experience at Extended Stay America while you were here for business. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The television did not work in my first room. Then I was moved to another room and it did not have a iron.
Business response:
Cheryl, thank you for your feedback. We are sorry for falling short of some of your expectations. We truly hope apart from this, we did everything right which earned us your gracious rating. Please visit us again in the future. Sincerely, Hotel Management
It was great!!
Business response:
Victor, it was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. Thank you for review is appreciated, and we hope Extended Stay America is your choice in the future as well. Sincerely, Hotel Management
Tv was not clear and jumping A/c was loud and rattling. Toilet was not secured to the floor.
Business response:
Thank you for your review. We're sorry for the maintenance issues you encountered in your accommodation. Please be assured that we have discussed your feedback with the appropriate team to fix the problems you mentioned. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
no staff availible at 6am
Business response:
Shannon, thank you for choosing Extended Stay America and sharing your experience. We regret the difficulties you had with our service, and we will definitely step up our game, so we do not disappoint you again. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,163 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.