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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worth it. But needs better housekeeping staff The housekeeping staff really needs to pick up their game. Overall it was good.
Business response:
Danielle, thank you for being our guest at Extended Stay America. We are glad to see you enjoyed your time with us. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Friendly staff, clean room, hot water, comfortable bed
Business response:
Your kind comments and wonderful rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Greg, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Damon, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The property was in an ok location, walkable to a couple of restaurants. This was important to us as we did not have a car. I didn’t like the hallway being dimly lit. The plug in scent in the room was overpowering, spent the first night coughing. We found a plastic bottle top and a child’s plastic sandal under the bed. Otherwise, the kitchen and bathroom (throwback 80’s look) were pretty clean.
Business response:
Thank you for choosing our hotel for your stay. We are pleased to know you liked our location and that overall you had a pleasant time. However, we are sorry for the cleanliness issue you encountered. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We hope you will consider coming back so we can make your next visit pleasant in e... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The room was quiet and relaxing but the bed was comfortable, we slept the best we’ve ever slept in a hotel and it was very quiet. And the room smelled super clean. Other than the floor being super sticky and the water not turning all the way off in the room and like 20 men hanging out drinking in the parking from 4pm until 10pm. But All and All it was a great and relaxing stay.
Business response:
Dylan, thank you for being our guest at Extended Stay America. It’s a pleasure to know you slept well on our comfy bed and had a peaceful stay with us. We have taken a note of your feedback and will share it with the appropriate team as it will help us to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,318 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.