Extended Stay America - Jacksonville - Lenoir Avenue East's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Jacksonville - Lenoir Avenue East

3.2
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

6961 Lenoir Ave., Jacksonville, FL, 32216, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,163 reviews
Select a rating
Dan's profile image
Dan 
6 years ago

I stayed in room 343. Clean, no smells, towels are soft, kitchen and bathroom clean and operational. Staff could have been greeted me with a smile and not like another guest. Elevator worked. Toilet seat would not stat up really annoying for a man. TV quality was decent. 

Business response:

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our courteous service, our clean suites, and our in-room amenities. Thank you once more for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Antonia's profile image
Antonia 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

The multiple ways to enter and exit the establishment 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management 

Jada's profile image
Jada 
6 years ago

Nice, helpful Staff Shawndrea was Awesome! The room was clean when we arrived. The Grab N Go breakfast was very beneficial. I would stay again. 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice stay Shower drained slowly. Other than that, stay was good. Thank you as always to the staff. You all are always great. 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. Also, your comment regarding the shower will be shared with our team so the necessary steps to make our future guests experience a better one. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Enjoyed my stay good amenities. Comfortable and quiet 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you had a comfortable stay with us and liked our amenities. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Alright stay at extended stay.. Hotel was bad at pricing for that little t.v lol I wear glasses & couldn't see anything. Anyway it was an alright stay 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management 

Rick's profile image
Rick 
6 years ago

The front desk lady ruined any level of being made warm or welcoming ... piss poor attitude 

Business response:

Rick, thank you for taking the time to give important specifics in your evaluation of our hotel. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service, and the feedback we receive, good or bad, helps us to improve our services going forward. We do appreciate your concerns and hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East

How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?

Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,163 reviews. 

When is Extended Stay America - Jacksonville - Lenoir Avenue East open?

Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.