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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean. Heavy smell of mold and the windows were dirty.
Business response:
Dear Angela, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Cerca de todo lo chevere sin gastar tanto. El desayuno es sencillo, lo básico yo tomé para mi café con ponquecitos.
The hotel was rated average for the cleanliness and the amenities. It does seem safe as a require you to have your door key to get into anywhere in the facility. There is a parking fee $8 a day and a telephone fee if you use their telephone a dollar per call.
Business response:
Dear Eric, Thank you for staying with us and reviewing your experience. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we sincerely regret that this was not your experience. We never intend to disappoint; therefore, we regret not meeting your expectations regarding our parking and telephone fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Good quality hotel at a reasonable price.
Business response:
Dear Ehsan, Thank you for sharing your positive stay at Extended Stay America! We strive to provide excellent quality accommodations at an affordable price. Your satisfaction is our priority, and we look forward to welcoming you back for another beautiful experience. Thank you for choosing us. Safe travels!Sincerely,Hotel Management
Staff was so friendly.
Location is very convenient. Facilities are average or slightly better than average. Customer service was just average.
Business response:
Dear Tony, Thank you for your generous review of your stay with us. We are glad our location was convenient for everything you wanted to do on this visit. We always want to exceed our guests' expectations, so we apologize for not doing that during your time with us. We appreciate your business and hope to see you again on your next visit to our city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,841 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.