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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not realize that they have to have $100 deposit or even charge for parking. I have stayed a many hotels and they do not charge for these things. Overall the place was nice
Business response:
Dear Bonnie, We appreciate your kind review of our hotel and the amenities we offer our guests. It is a pleasure to know you had an overall great stay, except for the disappointment with the deposit and parking charges. We review our pricing regularly to make sure that we are priced competitively. Our fees are posted on our website so guests can have this information before booking. We appreciate your business and look forward to welcoming you back for another visit. Sincerely,Hotel Management
Very friendly and clean
Very clean.
Business response:
Dear JOSEPH, Thank you for your feedback! We appreciate your positive comments about the cleanliness of our establishment. Maintaining a clean and hygienic environment for our guests is a top priority for us. Your satisfaction is important, and we're pleased to hear that you had a pleasant experience in this regard. We look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future. Sincerely,Hotel Management
Although the person was told I booked my room through Expedia. I was charged an additional night stay.
Location is excellent. Breakfast was not as expected.
Business response:
Dear Rafael, Thank you for your feedback! We're delighted to hear that you found our location excellent. However, we apologize that the breakfast did not meet your expectations. We appreciate your insight and will review our breakfast offerings to ensure a more satisfying experience for our guests. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations on a future visit to Extended Stay America-Jacksonville - Riverwalk - Convention Center. Sincerely,Hotel Management
Not so good. Too much to type
Affordable and close to many downtown Jax locations.
nice
Business response:
Dear Jhanmaly, Thank you for your kind words! We're delighted to hear that you had a pleasant experience during your stay with us at Extended Stay America. Providing excellent service and hospitality is our top priority, and we're thrilled that you enjoyed your time at our hotel. We look forward to welcoming you back in the future!Sincerely,Hotel Management
I didi not.like the homeless roaming around the parking area. The doors are slamming hard and shaken the wall where the headboard of bed is. Bikes staring their engine late at night. The cahrge for the parking.
Business response:
Dear Emma, Thank you for taking the time to share your feedback with us. We are committed to maintaining pleasant and comfortable accommodations for our guests. Therefore, we sincerely apologize if you felt uneasy during your stay and apologize for the noise disturbances you experienced. We understand how important a peaceful environment is for our guests, and we're committed to addressing these concerns to ensure a more relaxing stay for future guests. Your feedback is invaluable to us, and we hope to have the opportunity t... read more
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.