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1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only issue was that I was told $90 but they actually charged $200. We were told we were charged a deposit but would get it back when we checked out. However we had to leave b4 anyone was in the office. We had been told at check in that someone is always at the desk. Wrong
Business response:
Dear Brenda, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
It was a last Min book. It was Just for the night and I didnt want to go to Big! It was my birthday weekend. The riverwalk is a 5min walk. I enjoyed my stay.
You get what you pay for. The hotel was cleanish, and we were only staying there overnight after a concert. A sign at check-in advised us of a $100 deposit required for booking through a third-party app and $8 for parking, which we were not aware of.
Business response:
Dear Jennifer, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,932 reviews.
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.