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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient to the airport The shuttle picked me up at the airport even though it's close enough to walk during the day. There was an unpleasant odor in the lobby but thankfully it didn't extend into my room. The shuttle driver & desk clerk were both very pleasant. The bed was comfortable and clean. The grap & go breakfast is sparse.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that our staff and room served you well during your stay. Our sincere apologies for any lingering odor in the lobby (we have a lot of freshly caught fish move through at check-in). Please know we truly appreciate your feedback so that we may continually improve the services we offer to our guests. As always, thank you for choosing Extended Stay Hotels. We hope to see you again in the future!
Great Place to stay I travel a lot with my career. This is a very reasonable price for a nice Hotel. Staff is excellent. Kind of a hidden Gem in Kalispell Montana.
I rated the service low because one young lady receptionist was quite rude and unfriendly. Also, it clained that breakfast was included, but there was nothing for breakfast the two nigts I stayed there.
Business response:
Thank you for your recent review of your stay. The concerns you described are not acceptable, and I sincerely apologize for your experience. Our grab-and-go breakfast is available from 6:30am to 9:30am every morning. I am not aware of any interruption in our breakfast, but please rest assured I will research these concerns and address our team accordingly. We continually work to improve our hotel, so I truly appreciate your feedback. We would love to have another chance to provide you with a better experience at our hotel th... read more
Fine, close to airport Stayed because it offers rides to the ferry and the airport
Walk to/from airport - great location Basic but convenient - handy to airport, no taxi needed
Business response:
Thank you for taking the time to write a review. It is great to know you favored our convenient location close to the airport. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Convenient hotel close to airport. Overall good experience, but the night clerk forgot my 4 AM wake up call.
Business response:
Thank you for taking the time to write a review. I am pleased to see out location was not only convenient for you, but also suitable. It is great you had an overall pleasant experience with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice hotel, close to airport It was fine and very convenient. Description said queen bed with sofa bed (which turned out to be recliner). That was disappointing. Rooms were clean and staff helpful. The grab and go breakfast could have offered a bit more than just granola bars and packaged muffins.
Business response:
Thank you for taking the time to write a review about your stay. I am disappointed you were expecting a sofa bed instead of a recliner and that our grab-and-go breakfast was not to your liking; however, I am pleased you valued our local proximity to the airport, the cleanliness of the room, and the attentiveness of our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.