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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a hotel with kitchettes, but you had to request the dishes, coffee maker, toaster, silverware and anything else you needed/wanted for the kitchen. The refrigerator was falling apart. The carpets could have used a cleaning at least, but probably would have been better to replace. All in all, it gave me a roof over my head and was convenient for traveling to my job for the week
Business response:
I appreciate you taking the time to write a review of your experience with us. We don't store kitchen items in the kitchen, they are sanitized in between each guest's stay to ensure they are clean and ready for each guest to use upon arrival. This allows our guests to customize their kitchen needs for their stay with us. I sincerely apologize that you experienced any concerns with your refrigerator and carpet. We continually work to improve our hotel, so we will be addressing the issues you stated in your review. Thank you a... read more
Close to airport, best value Needed a place for a few hours sleep between ferry and plane. Due to my early flight, I needed somewhere I could walk to the airport. This place fit the bill....very quick check in and coffee ready at 4 a.m.
Business response:
Thank you for sharing your experience. It is satisfying to know that our location was perfect for your early morning flight. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient to the airport The shuttle picked me up at the airport even though it's close enough to walk during the day. There was an unpleasant odor in the lobby but thankfully it didn't extend into my room. The shuttle driver & desk clerk were both very pleasant. The bed was comfortable and clean. The grap & go breakfast is sparse.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that our staff and room served you well during your stay. Our sincere apologies for any lingering odor in the lobby (we have a lot of freshly caught fish move through at check-in). Please know we truly appreciate your feedback so that we may continually improve the services we offer to our guests. As always, thank you for choosing Extended Stay Hotels. We hope to see you again in the future!
Great Place to stay I travel a lot with my career. This is a very reasonable price for a nice Hotel. Staff is excellent. Kind of a hidden Gem in Kalispell Montana.
I rated the service low because one young lady receptionist was quite rude and unfriendly. Also, it clained that breakfast was included, but there was nothing for breakfast the two nigts I stayed there.
Business response:
Thank you for your recent review of your stay. The concerns you described are not acceptable, and I sincerely apologize for your experience. Our grab-and-go breakfast is available from 6:30am to 9:30am every morning. I am not aware of any interruption in our breakfast, but please rest assured I will research these concerns and address our team accordingly. We continually work to improve our hotel, so I truly appreciate your feedback. We would love to have another chance to provide you with a better experience at our hotel th... read more
Fine, close to airport Stayed because it offers rides to the ferry and the airport
Walk to/from airport - great location Basic but convenient - handy to airport, no taxi needed
Business response:
Thank you for taking the time to write a review. It is great to know you favored our convenient location close to the airport. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.