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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just a place to sleep. Stains on floors/burn holes in chairs and linen(I asked for the non-smoking room) dust in the vents/mildew in the tub. I was pretty bummed because I usually stay in extended stays and never had anything like that before.
Business response:
Thank you for taking the time to write a review of your stay. We continually look for opportunities to improve our hotel and appreciate your feedback. Our staff have been informed to be more on the look out for guests smoking in non smoking areas and making sure cleaning does not fall through the cracks. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
We do not recommend you stay at the Extended Stay The check-in process was slow, the beds were horrible, the AC leaked and breakfast was pitiful! The only saving Grace for your Hotel was that it was close to the airport!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for any delays at check-in and the concern you mentioned with your air conditioning unit. Please rest assured that the issue was rectified immediately. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Nice hotel, walking distance to airport and bus Nice hotel with pleasant helpful staff. Noise in the hotel was the biggest draw back- dogs barking and door slamming, all through the night. Hotel has nice rooms and features such as grab n go breakfast and around the clock tea and coffee.
Business response:
We appreciate you taking the time to wrote a review about your stay. I am disappointed that you experience noise issues. Our staff have been informed, and will be more cognizant about limiting the noise so all guests can enjoy their experience. Overall, I'm pleased you had a great stay while enjoying our location. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Close to airport Convenient location - close to airport and bus line which was nice since I was visiting without a car. The staff was very friendly and helpful and it was nice to have a kitchenette. The walls were thin and it was sometimes a little noisy but otherwise a decent, lower budget place to stay.
Great location This hotel was super close to the airport. We were able to walk there when our flight landed. We did not have any issues with airport noise either. We were also able to walk to the city bus stop and ride into town. The hotel let us keep our luggage there after checkout since we had a flight in the evening.
Great Location in Juneau My family with two small children loved the pool, and liked the proximity to the airport, a short walk across the street. Also it was away from downtown, but very close to beaches and glacier park. It was easy to obtain all you need for the kitchen, and other convenience items from the helpful staff. The pool was clean and plenty of towels. The room had no working air conditioning controls, which was odd.
Extremely convenient! Although a very slow check-in, the location (right across from the airport) was extremely convenient! Even with the very close proximity to the airport we were not disturbed by plane noise. Vey homey feel. Grab and go breakfast could have used more choices, but the coffee was very good and always available. We spent a week in two rooms and had no complaints during our stay.
Walking distance from Juneau's airport This is a decent hotel. Room was ample, clean and accommodating. Stores and restaurants are also at walking distance. Rudy at the front desk was an outstanding helpful person: full of information and very resourceful. Downtown Juneau is about 20 minutes away in taxi (around $ 30.00) or 30 minutes by bus (only $ 2.00 per person). We enjoyed our 4 nights here. I recommend it.
Business response:
We appreciate you taking the time to write such a positive review about your stay. I'm thrilled to know you had an excellent stay with us while taking advantage of our convenient location to venues in the vicinity. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.