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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient to airport and most of downtown Great staff! We had 5 traveling, and needed a lot of small things, such as access to a room to store our things while sightseeing and waitin for our flight. The staff was responsive, and accommodating. The rooms were clean. Breakfast was nothing special, and not nearly enough for the 3 boys on our trip.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
some problems, but OK PROS location - 1/10 mile from airport, easy walk with carry-on only, close to shopping & other services cost - high by most standards, but low compared to other area places during tourist season room - clean CONS check in - one guy on duty, seemed swamped by 4-5 people checking in at once. took more than 5 minutes each check in - told only room type we had selected had bad fridge; subsequently said it worked. actually it did but very noisy breakfast - coffee, hot water, and packaged pastries (think tw... read more
Very good staff Close to airport--very good front desk staff--A+ experience
Dated and uncomfortable. First time at an Extended Stay, and I will try to stay away in the future. Really has a number of unusual issues from the moment you try to get in the doors. A sign on the desk says that people who booked through Travelocity will not be guaranteed the room they reserved, especially in regards to the number of beds. That is really wrong! The breakfast is actually a couple of stale muffins and granola bars. They tell you that if you want plates and glasses, you have to ask for them. There is nothing in... read more
Alaska Road Trip We were touring a few places in Alaska and the location to the airport was excellent, as well as walking distance to restaurants and stores. The room was a good size and quiet. There was a limited kitchen, just remember to ask if you need it stocked with supplies.
Business response:
Thank for such kind words in your review. I am thrilled to know that our location was excellent for many of the activities you participated with while in Juneau. It's also good to know that your room was to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
great location walking distance from airport. Dustin at the front desk was awesome. He told us about stuff to see in the area. Was super friendly and helpful
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay and our front desk staff was helpful to you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
it was okay it was okay, no ice machine, hotel personnel were friendly. bed wasn't great but okay for one night
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We continually work to improve our hotel, so we really appreciate your feedback, thank you. It pleases me that our staff was friendly and accommodating during your stay. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Not Impressed Room was small but clean enough. Our main issue was that both the shower and sink did not drain, and backed up, which was nasty. Hotel was informed but did nothing to correct this. There was also major issue with the hotel shuttle. They left us stranded downtown (13 miles away) for over an hour past their posted pick up time. Had I not called repeatedly to verify there indeed was a trolley coming I have no doubt we would have been stranded much longer. The Morning clerk was nice and chatty. She was from the sou... read more
Very good Lots of space in rooms, impressed that all cooking utensils are sterilized between customers. That way you only get what you need. Let down was breakfast sort of skimpy, but fine.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I'm happy to hear that you had a positive stay overall. I’m glad that you enjoyed our spacious rooms as well as our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.