This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unruly guests at an outdoor grill area across from the entrance -- raucous until 3A Sat morning. Facility management ignored what could not be ignored. Night manger going through the motions without authority and unable to enforce discipline.
Business response:
Thank you for the candid review. We regret not meeting your expectations and apologize that we were not able to resolve your concerns. We will share your comments with our team and take steps to ensure we are more consistent in our service delivery. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management
Super convenient if you have an early flight.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I overall enjoyed my stay at this hotel....Everything was amazing and the staff was top notch....I would recommend this hotel to anyone looking for quality at a very reasonable price..
OK, but not good or great. No in-room coffee. Carpet still had "stuff" on it when we arrived. No daily room cleaning & check-in staff did not tell us that. In order to get fresh towels we had to take the used towels down to them to exchange for clean ones.
Business response:
Jolene, thank you for evaluating your stay with us. We regret not meeting your expectations and that you were not aware of our updated housekeeping policy. We will share your comments with our team and make sure we are more clearly communicating this going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I enjoyed my stay and the staff was very down to earth , friendly and the room was above above what I expected for the price 😁. I would stay there again
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,469 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.