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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very comfortable for a one night stay
Business response:
Dear Eric, Thank you for staying with us and sharing your comments. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again to Extended Stay America.Sincerely,Hotel Management
Good choice I love staying at this hotel. Staff is friendly and caring. The beds are so very comfortable. So are the pillows and blankets. I have stayed there multiple times, and I just like it very much.
Excellent value, location, and very convenient for travelers
Business response:
Dear Rickk, thank you for staying with Extended Stay America and posting your review. We are glad you enjoyed most of your stay and found us to be of great value. We are happy our convenient location made your stay a great one. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
Last minute stay Overall not a bad hotel, daughter found hairs on what was supposed to be a clean towel, large frozen bottle of water in freezer also.
Business response:
Dear Dean, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
No way to get ice. C
Barely clean room, the walls were damaged, only a sheet on the bed, dim parking lot and no security, floors were dirty and I left about 5 hours after I checked in because I couldn't sleep well at all in that room. I won't be coming back.
Business response:
Dear Ryan, thank you for your feedback. Please accept our apologies, as we never mean to disappoint our guests. We would have been happy to try and resolve the issue or move you to another room upon request. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make your stay comfortable as possible. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,388 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.