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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Remote for TV was missing its backing so batteries fell out. It was also filthy dirty and I had to get a sani-wipe to clean it. After noticing that I looked around and the little kitchenette area was dirty too. The stove top area was dirty and the shower pressure was horrible. Lastly the hallways were dark and creepy! Only stayed one night but hotel needs a full overhaul.
Business response:
We offer our apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that corrective measures are taken. Counting on your kind generosity to accept our apologies, we hope you will afford us a chance to serve you again. Sincerely, Hotel Management
Simple check in with helpful staff. Visted KS from LA with daughter and niece room was smaller than expected and amenities not to my fancy LA girls standards, so we choose to not stay. I explained to the staff and without an issue agreed to refund my booking. Great staff great ownership but sub-par conditions
Business response:
Mitchell, thank you for being our guests. We are sorry for not meeting your expectations with your suite and amenities. We value your feedback, and we will share your comments with our department heads. On a positive note, it was good to know our staff compensated you for your inconvenience. We appreciate your comments regarding our associates. We hope to welcome you and your family again on your next visit to the area. Sincerely, Hotel Management
Business response:
Nekandra, thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Cherrelle, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I got to check in a few hours early. But the heater wasn't working.
Business response:
Hector, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations, and you had a great stay. We value your feedback, and we will share your comments with our engineering staff to take the necessary actions. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Easy access to doors, very clean. Nice workers, and i love love that i didn't get a bang at my door at 10 am when check out is at 11
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city. Sincerely, Hotel Management
Customer service should smile more n could have better happy customer service
Business response:
Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
I enjoyed the convenience to the airport and shopping/restaurants. The property was well maintained and had most of the amenities of home. The staff was GREAT!!
Business response:
Richard, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our ideal location as well as our well-kept property. We are also glad you were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Decent basic hotel for price Room was in good condition, but parking lot and facility needs general upkeep. Nothing extravagant, pretty basic, but decent for the price.
Business response:
Nicole, thank you for choosing Extended Stay America. We are happy to know you liked our comfortable accommodations as well as our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,441 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.