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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I overall enjoyed my stay at this hotel....Everything was amazing and the staff was top notch....I would recommend this hotel to anyone looking for quality at a very reasonable price..
OK, but not good or great. No in-room coffee. Carpet still had "stuff" on it when we arrived. No daily room cleaning & check-in staff did not tell us that. In order to get fresh towels we had to take the used towels down to them to exchange for clean ones.
Business response:
Jolene, thank you for evaluating your stay with us. We regret not meeting your expectations and that you were not aware of our updated housekeeping policy. We will share your comments with our team and make sure we are more clearly communicating this going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I enjoyed my stay and the staff was very down to earth , friendly and the room was above above what I expected for the price 😁. I would stay there again
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
staff was very friendly
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
Overall for the price and location to KCI, I would stay there again.
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.