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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you!
Clean, comfortable, quiet night. When I booked a few weeks before, it said there was a complimentary breakfast. When I inquired about it the desk attendant said they had suspended it because of Covid. Since Covid restrictions started ten months ago, they had plenty of time to adjust their amenities description. Do not understand why they did not do this.
Business response:
We apologize for the inconvenience this may have caused you, unfortunately we are unable to make the change you requested. Thank you for reaching out, your feedback is important to us!
I liked the fullsize fridge in the room and the kitchen.
Business response:
Derrick, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
For the price this is an absolute diamond in the rough. I mean, it does not have like coffee in the room and its a bit old and some edges are rough. However, it's quiet and the staff is fantastic. I had to crash there and I slept magically. Trust this place if you need to stay by the airport!
No breakfast. You have to ask for cookware. Not enough pillows
Business response:
James, thank you for being our guest at Extended Stay America. We are pleased you had an overall enjoyable stay with us. That said, we are sorry for not meeting all of your expectations. We value your feedback and have taken note of your concerns. It was a pleasure serving you, and we hope to see you again soon! Sincerely, Hotel Management
When I checked in I wasn't told where anything was I was just given a key and dismissed. The room was not thoroughly cleaned.
Business response:
Timothy, thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to yoursuite. Your feedback is appre... read more
Everything was good except shower area was dirty
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.