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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Cherrelle, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I got to check in a few hours early. But the heater wasn't working.
Business response:
Hector, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations, and you had a great stay. We value your feedback, and we will share your comments with our engineering staff to take the necessary actions. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Easy access to doors, very clean. Nice workers, and i love love that i didn't get a bang at my door at 10 am when check out is at 11
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city. Sincerely, Hotel Management
Customer service should smile more n could have better happy customer service
Business response:
Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
I enjoyed the convenience to the airport and shopping/restaurants. The property was well maintained and had most of the amenities of home. The staff was GREAT!!
Business response:
Richard, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our ideal location as well as our well-kept property. We are also glad you were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Decent basic hotel for price Room was in good condition, but parking lot and facility needs general upkeep. Nothing extravagant, pretty basic, but decent for the price.
Business response:
Nicole, thank you for choosing Extended Stay America. We are happy to know you liked our comfortable accommodations as well as our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Book this hotel! 😁😍 Nice and easy the whole trip. I loved it!
Business response:
Venitto, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we appreciate you recommending us to future travelers. We look forward to welcoming you back soon. Sincerely, Hotel Management
so so The hotel was in decent condition. Only problem I had is that the front desk person didn’t give me any idea of where my room was or even where the elevator was located. I had to go back to the desk to ask about the location of the laundry facilities. The main reason for the low review is because I didn’t know until I arrived that I was going to need to put up a $100 deposit and that I wouldn’t get it returned into my account for 3-5 business days. Should of been better explained on the hotels app.
Business response:
Ashley, thank you for sharing your feedback. We are sorry for the difficulties encountered due to the incidental charges and our staff not being more informative. We have shared your comments with our front desk, and we will make sure they are more diligent going forward. We value you as our guest and regret the inconvenience caused. On a positive note, it was good to know you liked our well-maintained property. We hope you will return to us whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Rob, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,389 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.