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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Spacious and better than I expected The building is dated, but the rooms are spacious and nice. I had to dial zero on the phone by the front desk to get help a couple of times, but someone always responded cheerfully in seconds. Free dishes, pots, pans, mugs, and silverware are available for your stay upon request. The place and the clientele are not elegant, but it is a great value for a low price.
Business response:
William, thank you for your lovely review regarding your recent stay with us. Our entire team will be excited to hear they were able to impact your experience so positively. Also, we are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It was a pleasure hosting you, and we look forward to having you stay with us again. Sincerely, Hotel Management
Great room for price. Very clean and spacious for the price. Bed were hard as cement, and even though there is a full kitchen there is no cookware. Little to no noise from the airport, but they allow pets and neighbor's dogs could be an issue.
Business response:
Thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. Please know, kitchenware for your suite is available at the front desk upon request. However, we are sorry for your disappointment with the comforts of your bed. We value your additional feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Everything was acceptable and we didn't spend much time in our room. Location is easy to the airport and I-29. We liked the TV system with an easy menu to check for channels, although they only show what's playing during the current 90 minutes. The room could have used a small luggage rack or table, and plenty of space was available. The continental breakfast was OK but nothing thrilling. A few hard-boiled eggs would have made it much better.
Business response:
Thank you for your review. We are glad you had an overall satisfactory stay and liked our convenient location. However, we are sorry we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The staff are extremely friendly and professional.
Business response:
Amanda, thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. Thank you also for your feedback, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.