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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price is reasonable for an overnight stay the night before you get on a plane early the next morning. It was clean and close to the airport. I would have preferred 2 beds instead of 1 bed and a huge kitchen. Just there to sleep. The guy that worked the night shift seemed bothered & was not friendly. I stayed there once before I left town & another when I returned. Both times his attitude was terrible. When I returned the second time there was confusion on Expedia’s part on which day I was Che king in. Needless to stay th... read more
Business response:
Thank you for returning to our hotel. Although you liked our affordable rates as well as our ideal location, we are sorry your room was not up to your expectations. Even more distressing is the fact that you were met with anything other than friendly service in the process. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. We appreciate your patronage and hope you will give us the opportunity to redeem ourselves in the future. Sincerely, Hotel Management
It was difficult to find parking. Employees at the front desk were very nice and helpful.
Business response:
We are delighted you chose Extended Stay America for your visit, and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management
We booked for 2 queen beds, but it ended up just gave us 1 queen bed and 1 sofa bed. The sheet is super dirty and smelly. Not recommended
Business response:
Thank you for being our guest. We are sorry we were unable to accommodate you in the room which you booked and for the issues you encountered in it. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On your next visit, we will try our best to allocate you a room which best meets your need. We hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.